Can I use POLi from my phone?
Yes. POLi runs in your mobile browser and redirects you to your bank’s internet banking login. You don’t need to download a POLi app.
Using POLi Casinos on mobile and tablet devices
Using POLi On Mobile For Casino Play
POLi works in a mobile browser and routes payments through your own Australian internet banking login, so you can deposit without entering card details into the casino cashier. You pick POLi, choose your bank from the list, sign in, confirm the amount, and the casino balance updates once the bank approves the transfer. Casinos that support POLi usually set deposit minimums around A$10–A$20 and caps per transaction that sit in the low thousands, depending on the site and bank.
On phones, the smoothest flow comes from staying on a stable connection and keeping your banking app and browser up to date, because POLi relies on the bank’s mobile pages to complete the authorisation. POLi is for deposits only, so withdrawals go back through another method such as bank transfer, PayID, or an e-wallet, and that can add an extra step when you cash out. If your bank prompts for two-factor authentication, you’ll need to complete that on-screen before the payment returns you to the casino.
Which banks work with POLi on mobile?
POLi supports a list of participating Australian banks inside the POLi selection screen. If your bank isn’t shown there, you can’t complete the payment through POLi.
How long does a POLi mobile deposit take?
The payment confirmation is sent once you complete the bank transfer in your mobile banking session. In most cases the merchant updates your balance within minutes, but it can take longer if the session is interrupted or the confirmation is delayed.
Why did my POLi payment fail on mobile?
The most common causes are switching apps mid-checkout, a dropped data connection, a bank session timeout, or using a bank account that blocks third-party payment gateways. Restart the deposit and finish it in one go without leaving the browser.
Is POLi available for withdrawals on mobile?
No. POLi is used for deposits only, so withdrawals go via other methods such as bank transfer, debit card, or an e-wallet, depending on what the merchant supports.
POLi Mobile App: What It Does
- Account access: The app lets you sign in, view recent activity, and manage basic settings from your phone without using a desktop browser.
- Payments in one tap: After you’ve linked and confirmed a bank option, you can repeat a payment using saved details, so checkout takes a single tap instead of re-entering information.
- Biometric login: POLi supports Face ID or fingerprint login on compatible devices, so you can open the app without typing a password each time.
- Biometrics for approval: For sensitive actions like confirming a payment or changing security settings, the app can ask for Face ID or a fingerprint as an extra check.
- Payment tracking: The app shows the status of each payment (submitted, processing, completed) and keeps a record you can refer back to.
- Receipts and references: Each payment includes a reference and receipt-style details you can copy or share when you need to match a bank entry or support request.
- Push notifications: You can receive alerts for payment confirmations, status updates, and security events like a new login on your account.
- Notification controls: The app lets you switch specific alerts on or off, so you can keep confirmations while muting marketing-style messages.
- Session security: The app supports auto-lock after inactivity and sign-out options if you’re using a shared device.
- Device requirements: Biometric features depend on your handset and operating system settings, and they won’t appear on phones without Face ID or fingerprint hardware.
How To Pay With POLi In Mobile Casinos And Casino Apps
POLi works as a bank transfer method where you log in to your internet banking through the POLi interface and approve a payment to the casino. On mobile, open the casino site in your browser or the casino app, go to Cashier or Deposit, pick POLi, enter the deposit amount, then choose your bank from the list. POLi sends you to your bank’s login page in a mobile-friendly window, you sign in, confirm the payee and amount, and submit. The casino account credits after the bank confirms the transfer, which is commonly shown as an on-screen confirmation and a matching entry in your bank transaction list.
Expect a few practical limits when using POLi on a phone. You need active internet banking for an Australian bank supported by POLi, and you’ll need your usual login plus any two-factor approval your bank uses. Some casino apps don’t embed POLi cleanly inside the app, so the payment step can open your default browser or a webview and then return you to the app once the transfer completes. If the payment window doesn’t return automatically, use the “Back to merchant” link after you approve the transfer, then check your casino balance and your bank history for the matching debit before you start playing.